DOMESTIC SHIPPING - WITHIN AUSTRALIA:
all wholesale orders are shipped by Australia post with EXPRESS SHIPPING (usually arrives within 2-3 business days) shipping cost is $45 and includes insurance.
All my jewellery are hand made to order and will be dispatched within 1-7 days of purchase date.
You will be given an AusPost tracking number and a signature will be required upon delivery.
Please note, during sale periods/busy times, there may be some delays.
You will receive an email from us letting you know that your order has shipped along with a Registered Post tracking number.
We believe in our brand and offer FREE COLLECTION SWAP AFTER 3 MONTHS!
if after 3 months off stocking our jewellery you have a few pieces that didn't sell we offer to Swope them for free for the new collection or other jewellery that we think will work better.
shipping cost fee will apply, we will charge you $20 shipping cost and will send out to you by Australia post with their express service, it includes insurance.
we also offer FREE CLEANING SERVICE for the jewellery that you are stocking.
*The client is entitled to return a Product which was purchased via the website, within 14 days from the date of receipt of the Product.
*The returned product must be intact and in its original state and package, including the original labels, and invoice.
*we ill refund you the full amount of the purche minus the shipping cost.
In order to clarify, in any case of a cancellation of the order, by the Client, and/or return of the Products (not including – return of damaged products and/or a mistake in the shipment caused by the Company), the Client will be bound to pay for all expenses and charges including packaging expenses, transport and insurance for delivery of the Product and costs of return.
*In any event, the Company will not be responsible for any loss or damage during shipping of the returned Products.
*The Products shall be delivered to the listed address as it appears on the virtual form the Client provided or to any other address as mutually agreed in writing by the parties.
*we will refund you once we will get the jewellery back and in a new condition.
*our return address :
Sol Jewellery By Shir Sol Efraim
11\ 174-178 Brook street, Coogee, 2034, NSW, Australia
Phone Number: 0415 778 763